Mekorma will be closed for Christmas and New Year's Day between December 25, 2024 - January 1, 2025. Our Self-Service Portal is available for order processing, support case submissions, and automated key retrieval. Full sales and support coverage will resume on January 2, 2025. Thank you for your Business, and Happy Holidays!
When PowerApprovals users attempt to approve batches they receive the error: Mekorma_ApproveAndEmailforGP(version).Run failed: {"error": {"code": 502,"source": "---.azure-...","clientRequestld":"message": "BadGateway","innerError": {"error": {"code": "NoResponse","message": "The server did not receive a response from an upstream server. Request trackingid
The issue is known to occur when upon upgrading Mekorma the app users have not yet logged out and log back into the app from their respective mobile devices or desktop browsers.