Mekorma will be closed for Memorial Day on Monday, May 26, 2025. Our Self-Service Portal is available for order processing, support case submissions, and automated key retrieval. Full sales and support coverage will resume on Tuesday, May 27, 2025. Thank you for your Business!
When I attempt to email EFT’s I receive the warning: “Connection to email server is not available”
1. Ensure email services are online
2. Review Email setup window: Administration >> Setup >> Company >> E-mail Settings
3. Ensure you have the correct email address on the vendor card (Global)
4. Try to send an email without using Mekorma to test if you can send an email from GP.
Ex.
Financial >> Reports >> Financial >> Financial Statements
Click Print and Send To.
Link to the Mekorma User Guide to review email setup:
https://userguide.mekorma.com/mymanual/x87/en/topic/gp-email-settings-for-mekorma-eft-processing