Mekorma will be closed for Christmas and New Year's Day between December 25, 2024 - January 1, 2025. Our Self-Service Portal is available for order processing, support case submissions, and automated key retrieval. Full sales and support coverage will resume on January 2, 2025. Thank you for your Business, and Happy Holidays!
What do I do if automatic PDFs are not getting created for some of my Direct Deposits employees after I post the Payroll batch?
If you have the Suppress DD Remittances option checked on the Mekorma MICR System Options window, you are configured to print Direct Deposits as Voided Checks using Mekorma MICR, and you do not configure the employee to receive printed direct deposit remittances using the Direct Deposit Opt-in feature, then the PDF copies will not be generated for that employee. To configure an employee to receive printed Direct Deposits, go to Cards > Payroll > Employee and select an employee, then click Additional > Direct Deposit Opt-in and check the “Print Direct Deposit Remittance” box.